from first notification of loss

ESSENTIAL SUPPORT

TEC Assess is a leader in vehicle inspections. we have very considerable insurance trade expertise and we inspect more vehicles than anyone else. Our customer service centre provides essential support for our services.

Over 20 years experience providing engineering assessments & vehicle inspections

With vast experience in the sector, TEC Group is more than capable of providing trusted and thorough engineering assessments and vehicle inspections for many different types of clients, including all of the major insurance companies, financial services firms, car rental companies, police forces, fleet & accident management companies and private individuals across the UK.

Working alongside insurance companies, we understand how important it is for private customers to get back behind the wheel after an accident, and for our commercial clients to return their vehicles to service with minimum delay.

Damage liability assessment

for securing evidence and enforcing damage claims

Full & partial cover assessment

in accordance with contractual agreements as a solid basis for settlement of claims damage.

Value assessments

to determine the current value, taking all details into consideration.

Lease & rental returns reports

on the basis of criteria defined by TÜV Rheinland and agreed upon with the customer

Used car assessments

for detailed presentations of results based on customer requirements

Cost calculation

to determine the repair costs for vehicle damage

Tec Assess

Claims support & Technical Services

As industry specialists, TEC Assess provides essential claims support and technical services, assisting in the resolution of automotive claims disputes efficiently, and presenting unbiased post-accident vehicle data to accelerate the claims process. The company undertakes all types of engineering inspection including fire damage claims, with the care, precision, and professional objectivity for which we are renowned.

We combine sector leading technology with some of the sector’s most experienced vehicle engineers, to offer full engineering coverage throughout the UK and by utilizing the latest estimating and claims management systems.

First Notification Of Loss

FNOL Tool

First Notification Of Loss (FNOL) is the backbone of claims handling, and can be exceedingly complex. It offers insurers an opportunity to demonstrate their relative professionalism at a time when their policyholders are likely to be upset and under stress. This is an optimum time; FNOL is a critical component of client satisfaction and customer retention.

TEC Assess’s engineering and claims handling expertise delivers swift and seamless reporting. Our two-part process firstly allows our dedicated, claims handling teams to identify an accident in real-time, followed by the collection and analysis of crash data. Our digital claims management platform Claim Flow3 is capable of handling the entire non-structural damage claims process without human intervention. Use of this data reduces administration time and the associated costs, it also enables insurers to improve the level of service offered to policyholders following an incident.