STRATEGIC REPAIR NETWORK

Expert Repair Management

TEC Repair provides industry leading automotive solutions in repair deployment and management to some of the UK’s leading Insurance, Credit Hire, Claims Management and Fleet Hire organisations.

We manage a national network of manufacturer and BS10125 approved vehicle repairers

TEC Repair are a sector-leading innovator, developing systems and technologies that are designed to enhance and improve the delivery of services, enhancing and supporting the knowledge and professionalism of the company’s experienced vehicle engineers and claims handling personnel.

We manage a national network of manufacturer and BS10125 approved vehicle repairers, who have been carefully selected and are strategically placed across the UK. We can manage the entire accident repair process from pick up to final delivery. All repairers we work with have been selected because of their skill and ability to deliver a good job at a fair price, and are audited annually by our team of vehicle engineers.

Our comprehensive services include fault repair management, credit repair, third party authority and third party intervention, invoice validation and partner funding for repairs.

Quality Repairs

Quality Repairs

We provide an expert vehicle repair service to customers following an incident through our carefully selected network of approved bodyshops. Our team are able to instruct an independent engineer to inspect the damaged vehicle and agree repair costs with a nominated repairer.

Repair Management

Repair Management

TEC Group’s comprehensive accident repair deployment and management facilities are available in partnership with 3rd party providers. We can handle the whole process, leaving customers to concentrate on their core business.

Expert Support

Expert Support

Our incident centre provides support for all vehicles, with our process incident management and recovery services providing technical controllers who assess both the damage and the scene of the incident, arranging for recovery of the vehicle to storage facilities pending repair or write off.

Customer Satisfaction is Key

OUR CUSTOMERS

Customer Satisfaction is Key

Our customers include some of the UK’s leading Insurance, Credit Hire, Claims Management and Fleet Hire organisations - companies that recognise the superior customer service we are able to deliver.

We put people at the heart of everything we do for our partners and their customers, continually demonstrating repair capture and hire conversion rates that deliver unrivaled levels of customer satisfaction to our partners.

No matter the business size, we understand that customer satisfaction is paramount as it directly affects renewal and retention rates, as well as brand perception.

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